THIS ITEM IS UK EXCLUSIVE AND CANNOT BE SHIPPED OUTSIDE OF THE UK. SORRY!
All orders are processed and dispatched within 1-3 days.
Please allow for possible delays during holiday seasons and during launches and sales.
CUSTOMS AND DUTIES
ALL CUSTOMS AND DUTIES ARE THE RESPONSIBILITY OF THE BUYER AND VON DUTCH UK & VON DUTCH LOVES CANNOT BE HELD ACCOUNTABLE FOR ANY CHARGES WHICH ARE INCURRED.
PLEASE BE AWARE WE CAN'T BE HELD ACCOUNTABLE IF THE ORDER ARE HELD WITHIN YOUR COUNTRY'S PROCESSING CENTRE/CUSTOMS.
IMPORTANT INFORMATION REGARDING EU ORDERS
ALL ORDERS TO THE EU MAY INCUR IMPORT TAX, VAT AND HANDLING FEES FROM THE SHIPPING AGENT.
VON DUTCH UK & VON DUTCH LOVES IS NOT HELD ACCOUNTABLE FOR ANY CUSTOMS CHARGES WHICH ARE INCURRED.
IF YOU DECLINE TO PAY THE CUSTOMS AND THE PARCEL IS RETURNED BACK TO OUR WAREHOUSE AND WE ARE CHARGED THE IMPORT TAXES, THIS WILL BE DEDUCTED FROM YOUR REFUND.
ALONGSIDE THIS - IF THE PARCEL IS LOST AFTER YOU REJECT THE IMPORT TAX; WE WILL UNABLE TO PROVIDE A REFUND.
MISSING ORDERS
IF YOUR ORDER HASN'T ARRIVED WITHIN THE DEFINED DELIVERY PERIOD - CONTACT US ON - hello@vondutchloves.com
WE CAN ONLY PROVIDE A REFUND/EXCHANGE ON MISSING ORDERS WITHIN 30 WORKING DAYS.
